Health & Safety

Terms of Use

These Terms of Use cover the general terms of use and areas relating to use of the site (and limitation of the site), privacy, confidentiality and data protection as detailed in the General Data Protection Regulation 2018. (GDPR)

The Information on this website is provided by Practical Compliance Today Ltd and is intended to provide general information about Human Resources and Health & Safety. The information and guidance and any template documents are give to provide a general overview only of the subject matter and should not to be construed as comprehensive or authoritative statements of the subject, the law or current legislation or regulations. A.C.T. National Ltd or the Site Provider cannot therefore assume any liability or responsibility for the accuracy or completeness of any information contained on this site.

No general information, guidance or template documents can replace the need to take specialist advice on any specific situation.

Any links to other websites, together with telephone numbers, have been provided for information only. A.C.T. National Ltd or the Site Provider cannot assume responsibility for any information provided on any other website. Those who access any site or organisations referred to should take appropriate steps to verify all such information. The Site Provider cannot be held responsible for the contents of any pages referred to by an external Link. A reference on this site to any persons, products, websites or services does not constitute or imply their endorsements or recommendation by the Site Provider.

Subscription to any area of the site provides access to additional pages containing further guidance. Subscription is for a minimum of 12 months. Subscription can be paid for by credit or debit card or by direct debit.


A.C.T. and The Site Provider and all group or associated companies and officers and directors, employees and shareholders exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence, contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this website or any websites linked to this website.


The Site Provider endeavours to ensure that this website is normally available 24 hours a day. However the Company will not be liable if for any reason this website is unavailable at any time or for any period. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company's control.

Alternative Site

In the event that this specific site is no longer available, the User will be provided with access to an alternative site that contains broadly the same content, information and guidance. The User will be provided with the site address and log-in details and will have access at the same level for the remainder of their subscription period.


Our website contains links to other sites. A.C.T. National Ltd or the Site Provider are not responsible for the privacy practices within any of these other sites. You should be aware of this when you leave this site and we encourage you to read the privacy statements on other websites you visit which collect personally identifiable information.

This privacy statement applies solely to information collected on our website.

Collection of Personal Information in accordance with GDPR 2018

We collect personal information from you (such as name, address, telephone number, email address etc) when you fill in any accident or incident related forms only, or any other user generated content facilities or send emails to us. Please do not submit your personal information to us if you do not wish us to collect it.

Collection of Other Information

In addition to personal information, we may collect information about you automatically when you visit the Site. The site does not use tracking cookies and any cookies used to facilitate the use of the site expire when you end the session. A cookie is a small text file that is placed on your computer's hard drive by your web browser. Cookies allows us to identify your computer and find out details about your visit. Most internet browsers accept cookies automatically, but usually you can alter the settings of your browser to erase cookies or prevent automatic acceptance if you prefer. If you choose not to receive our cookies, you may not be able to use some of the core features of the site such as logging in.

The information collected by cookies and web beacons is not personally identifiable, it only includes general information about your computer settings, your connection to the internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the site and geographical location.

Use of Your Information

By using this Site, you agree that we may collect, hold, process and use your information (including personal information) for the purpose of providing you with the Site services and developing our business which includes (without limitation):

• informing you about the latest changes to the Site, products, services or promotional offers that you might find interesting;
• customer service and support;
• communicating (and personalising such communication) with you;
• enabling you to share our content with others e.g. using an ‘Email a friend' or ‘Share this' functionality;
• Reporting incidents
Sharing Your Information

A.C.T will not share your information with any third party without your explicit and prior consent. Only information that you explicitly consent to when completing incident forms shared with relevant staff within your company and A.C.T in the pursuance of an investigation or implementing additional controls in accordance with the Health and Safety at Work etc. Act 1974 and subsequent regulations.

Keeping Your Personal Information Secure

We take the security of your personal information very seriously and have appropriate physical, technical and administrative procedures in place to help protect your personal information from unauthorized access, use or disclosure as required by law in England.

Health and safety records in some cases may be kept for up to 40 years dependent on any incident reported using the online forms. Our servers are dedicated high end servers which are hosted and regularly maintained by Hart Internet. The site is further protected by a Secure Sockets Layer (SSL) Certificate.
Accessing Your Personal Information

If you wish to review or receive copies of the personal information we hold about you, or have any other privacy queries, please write to us at the address on the site.

Changes to this Privacy Policy

If we change this privacy policy, we will post the revised privacy policy here with an updated effective date. If we make significant changes to the privacy policy, we may also notify you by other means such as sending an email or posting a notice on our home page.


The Information on this website is intended to provide general information about HR and Health & Safety. Uses of the site may not remove, copy or recreate any text, images, logos or information without the express permission of A.C.T. National Ltd.

The provision of any services from A.C.T. National Ltd are subject to the A.C.T. National Ltd full Terms of Business. A copy of the A.C.T. National Ltd Terms of Business are available from A.C.T. National Ltd and may be requested by e-mail or by writing to A.C.T. National Ltd at the address detailed below. Terms of business relating to the purchase of online products or material is available below and also prior to the confirmation of any purchase. If you do not agree with the terms of business you should not purchase products or material from this website.


If you have any complaints or concerns about the content of this website, or other information please contact A.C.T. National Ltd, either by email or by writing to A.C.T. National Ltd at the address detailed below.

Registered Office and Trading Address: A.C.T National Ltd, Pontefract Business Centre, Harropwell Lane, Pontefract, WF8 1QY

Terms Of Business For Products And Material

These terms and conditions apply to the purchase of Products including; Contracts in-a-box, Handbooks in-a-box, subscriptions and associated documentation relating to our Information and Guidance websites and online training courses. These terms do not apply to consultancy or legal representation services or Your HR Services. For a copy of the A.C.T. National Ltd general terms of business, please telephone 01977 797359 or you may request a copy of the terms by email to

Fees associated with products are detailed on the website.

All prices quoted are excluding VAT. VAT, at the current rate, will be added to all invoices, as shown in the shopping basket prior to confirmation of purchase. A.C.T. National Ltd reserves the right to change or amend prices of any documents on the website without notice. The purchaser may purchase documents at the price currently shown on the website.
The purchaser may be provided with a log in and password to allow them access to the Information site or on-line products.

Payment is generally made at the time of purchase by debit or credit card. Alternatively payment can be made in advance to A.C.T. National Ltd. In the event that an existing client has a direct debit facility set up with A.C.T. National Ltd, payment can be made by direct debit and payment will taken no less than 10 days following the purchase.

Due to the digital nature of services, no right of refund or cancellation exists after a services or product has been purchased, in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.

The purchaser should ensure that any information supplied is correct before confirming an order (or proceeding to payment where credit card payments are accepted). A.C.T does not accept responsibility or offer refunds if incorrect information is provided and A.C.T. National Ltd cannot accept responsibility for any errors made by the purchaser. Documents contained in products may be amended from time to time depending on changes in the law or recommended practice. Updated and new documents will be notified on the website.

Purchasers may not sell, pass-on, copy or otherwise any product or documentation contained in the products (including policies, procedures, letters, contracts of employment, employee handbooks, forms, questionnaires) to any third party, either directly or indirectly, without the express written permission of A.C.T. National Ltd. The purchaser may not forward links to documents or log-in details to any third party.


The information, guidance, templates, on-line training and all other information available from the information and guidance site is based on current statutory requirements or general HR and Health and Safety ‘best-practice'. No document is to be taken as an authoritative statement of law, and documents, guidance notes and other material can provide only general advice. If you require specific legal advice about an employment matter or health and safety matter you should contact A.C.T. National Ltd and advice can be provided under our consultancy services and/or the HR/legal help line.

A.C.T will not accept liability for loss or damage caused or alleged to be caused by use of our products.

Any situation arising with an employee may give rise to potential liability and/or the requirement to comply with current legislation or follow recognised procedures. Employers are advised to take advice on specific situations that may arise so that any particular circumstances can be taken into consideration.


Your statutory rights are not affected. Please see the terms of use for terms associated with the use of this website.

If you do require further support please telephone on 0207 689 7504