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Frustration & Reward!

When I meet a prospective client the overwhelming initial comment I receive is one of frustration. They are either frustrated with the seemingly endless changes in employments law or emloyee behaviour which they feel powerless to change or they generally feel "out of control" when it comes to HR.

Having personally experienced the same frustrations listed above I appreciate how isolating and challenging it can be when dealing with difficult employees. I therefore take great personal satisifcation when I catch up with a client after they have worked wih us for some time and hear the difference we have made to their organisation.

One such client made my day when they explained to me "they can now sleep at night" since the introduction of our HR website. Although a quick comment I felt great reward.